Case Study: Healthvision (New Zealand) achieves faster, more accurate reference checks and reduced hiring risk with Xref

Healthvision (New Zealand) - Customer Case Study

Healthvision (New Zealand), an award‑winning home healthcare provider, faced high staff turnover, manual paper‑based HR processes and the challenge of reliably hiring candidates who fit demanding care roles — problems made more urgent by COVID‑19. To modernize and scale their screening, they turned to Xref’s online reference‑checking platform.

Xref automated and tailored reference checks, provided real‑time progress updates and flagged suspicious activity, enabling Healthvision to onboard 20–30 people a month more efficiently. The Xref solution delivered measurable gains — 303 references completed (with 55% done out‑of‑hours), an average of 240 references annually, faster 24–36 hour turnaround, major time savings for recruiters and clearer, more accurate referee feedback.

Healthvision (New Zealand)

Maria Caisson

Human Resources Coordinator