Case Study: Griffith University achieves faster, compliant reference checks and stronger talent management with Xref

Griffith University achieves 98% reference check completion with Xref

Griffith University needed a smarter solution for its high-volume reference checking process, which was manual, slow, and inconsistent. These delays were increasing time-to-hire and risking the loss of top talent. The university also sought a way to strengthen its workplace culture and improve staff retention by moving beyond traditional annual surveys. To address these talent management challenges, Griffith University turned to the vendor Xref for its reference checking and employee engagement survey solutions.

By implementing Xref, the university automated and streamlined its reference checks, achieving a 98% completion rate and an average turnaround time of 23 hours, with 42% of references completed outside of work hours. This provided a positive experience for candidates and referees. Furthermore, using Xref's engagement surveys created a continuous feedback loop that delivered valuable insights into employee sentiment. The solution empowered hiring managers to make confident, objective decisions and provided the HR team with the data needed to actively strengthen their workplace culture.

Griffith University