Xref
63 Case Studies
A Xref Case Study
Global Student Accommodation (GSA), a global provider of student housing, faced significant challenges with its manual and inconsistent recruitment processes. The talent acquisition team struggled with a slow and unreliable reference checking system, which caused delays and a lack of trust from hiring managers. To address this, GSA implemented the automated reference checking solution from Xref.
By using Xref, GSA automated its reference checks, moving from a basic template to tailored, in-depth questionnaires for different roles and regions. This provided deeper insights into candidates and integrated necessary compliance questions. The solution from Xref dramatically reduced the average turnaround time for references to 31 hours, with 92% of references completed outside business hours. This streamlined their pre-employment checks and significantly improved the hiring process for managers and candidates.