Case Study: Fletcher Building achieves faster, standardised reference checks and recruitment efficiency with Xref

Fletcher Building Gain Confidence with Xref Online Referencing

Fletcher Building adopted Xref for online reference checking to standardise and speed up a previously manual, time‑zone‑challenged process. Operating across more than 40 countries and industries (construction, manufacturing, retail), their recruitment team spent excessive time coordinating referees, sometimes taking up to three weeks per check and working outside normal hours to reach overseas contacts.

Xref provided a standardised reference template, real‑time progress updates, benchmarking and fraud detection, cutting coordination time and increasing consistency of responses. As a result, 48% of references are completed outside traditional business hours, the average turnaround is just 27 hours (with checks typically completed within 24–36 hours versus weeks before), and feedback averages 286 words — freeing the Fletcher Building recruitment team to focus on sourcing talent and improving selection processes.

Fletcher Building