Case Study: Clemenger Group achieves faster, more consistent reference checks with Xref

Clemenger Group find consistency and ease with reference checks

Clemenger Group, a network of more than 20 marketing services companies across Australia and New Zealand, faced slow and inconsistent manual reference checks that risked losing candidates in a tight talent market. To standardize and speed up the process while relieving pressure on its recruitment process outsourcing (RPO) team, Clemenger Group adopted Xref’s automated reference checking software.

Xref automated the Group’s reference checks, providing real‑time progress updates, benchmarking and fraud detection, and freeing RPO staff to focus on sourcing. The results: an average 32‑hour turnaround time (with Xref targeting 24–36 hours), 42% of references completed outside business hours and a 99% success rate of referees taken with Xref, plus faster hires in practice (e.g., a Friday 2pm request led to an offer by noon Monday) and more consistent, easily consumable reference reports for hiring managers.

Clemenger Group