Xref
63 Case Studies
A Xref Case Study
Cancer Council Victoria, a not-for-profit organization, faced the challenge of maintaining staff engagement and wellbeing during the world's longest COVID-19 lockdowns in Melbourne, which necessitated a rapid shift to remote work. To understand and support their employees, they utilized Xref Engage (formerly Voice Project) for employee engagement surveys.
By implementing regular pulse surveys from Xref, the organization gathered data to make informed, evidence-based decisions. This led to the development of targeted support strategies, including a mental health and wellbeing plan. The solution resulted in an outstanding 84% staff satisfaction rate and an 8.65% overall improvement in survey scores, demonstrating Xref's role in helping the organization thrive.