Case Study: BAI Communications achieves 48-hour reference turnaround and streamlined employment verification with Xref

BAI Communications - Customer Case Study

BAI Communications, a global designer and operator of communications infrastructure, needed a faster, more reliable way to verify candidates as its talent team adapted to hiring pauses, remote onboarding and rising demand during crises. To modernize and automate employment checks across its international business, BAI implemented Xref’s online reference checking / employment verification service.

Xref automated BAI’s reference process, providing real‑time progress updates, benchmarking and fraud detection, and delivering measurable improvements: a 48‑hour average reference turnaround, a 93% completion rate and 35–40 candidates referenced annually (with detailed checks often completed in 24–36 hours). The solution freed the talent team to focus on strategic work, improved recruiter and candidate experience, and supported better hiring outcomes—capabilities BAI cites as driven by Xref’s global reach and responsive support.

BAI Communications

Liane Hernandez

Group Manager, Global Talent Acquisition and Mobility