Case Study: ICE InsureTech achieves scalable, audit-ready testing with Xray

ICE InsureTech delivers 10 major insurer implementations with Xray

ICE InsureTech, a provider of cloud-hosted insurance software for major insurers, faced significant challenges as it scaled its operations to serve larger, regulated enterprise clients. Their old-fashioned, spreadsheet-based testing method became a bottleneck, making it difficult to maintain tests, ensure audit trails, and support collaboration across their growing, distributed QA team. This was unsustainable for meeting strict regulatory demands and rapid delivery cycles, prompting the need for a new test management solution from vendor Xray.

By implementing Xray, ICE InsureTech centralized approximately 9,000 test cases into a reusable repository, providing full traceability between requirements, tests, and defects. The solution enabled efficient collaboration across teams in different countries and integrated seamlessly with their automation framework. As a result, ICE InsureTech has delivered 10 major insurer implementations with zero failures in over six years, including a Tier 1 transformation completed in just 12 months, while successfully supporting compliance with frameworks like FCA, GDPR, and ISO27001.

ICE InsureTech