Case Study: City of Tukwila achieves streamlined recreation management with Xplor Recreation

Xplor Recreation's Transformational Effect in The City of Tukwila

The City of Tukwila, Washington, needed a new recreation management solution after its previous software was discontinued and customer service had become increasingly frustrating. The city was also looking for a more intuitive, cloud-based platform for online registration, reporting, and facility management. After evaluating options, Tukwila selected Xplor Recreation.

Xplor Recreation implemented its all-in-one parks and recreation management software, helping the city streamline operations, improve booking workflows, and reduce the burden on staff. The results included better customer support, easier reporting without IT help, and far more online registrations—some popular programs saw up to 75% of registrants sign up online. The city also improved facility reservations and created a smoother experience for both staff and community members.

City of Tukwila

John Dunn III

Recreation Superintendent