Case Study: Versailles-Woodford Parks and Recreation achieves a modern, user-friendly experience with Xplor Recreation

Why Versailles-Woodford Chose to Partner With Xplor Recreation

Versailles-Woodford Parks and Recreation, a Kentucky-based parks and recreation agency serving a community of 28,000+, had been using an aging recreation management software system for over 20 years. Over time, the platform became outdated, difficult for staff to use, and frustrating for customers, while poor customer support from the previous vendor made issues even harder to resolve.

To address these challenges, Versailles-Woodford Parks and Recreation chose Xplor Recreation, selecting its modern, easy-to-use recreation management platform, custom mobile app, and 24/7, 365 support. With Xplor Recreation, the team expected a smoother staff workflow, a better online and mobile experience for patrons, and faster access to help when needed, reducing the support burden and improving self-service for community members.

Versailles-Woodford Parks and Recreation

Aaron Stover

Director of Programming