Case Study: KrankFIT achieves 60% cost savings and revenue recovery with Xplor Mariana Tek

How this boutique studio switched from Mindbody to zingfit and found the intuitive, cost-efficient platform they had been missing

KrankFIT, a boutique cycling and strength studio in Nashville led by studio manager Jenn Nestler, was frustrated with Mindbody — it was costly, hard to use, offered poor support, and lacked video-on-demand and pick-a-spot booking without extra fees. When the studio closed during COVID-19 they shopped for alternatives and adopted Xplor Mariana Tek’s studio management platform to address those gaps.

Xplor Mariana Tek delivered a simpler, more affordable platform with spot-based booking, bike-rental support, on-demand video embedding, and accessible customer service. The switch produced measurable results: a 60% cost reduction (about $400/month), bike rentals accounted for 100% of revenue during the pandemic, 50% after reopening and 25% in the most recent six months, plus increased revenue from on-demand classes and noticeably higher customer satisfaction thanks to Xplor Mariana Tek’s usability and support.

KrankFIT

Jenn Nestler

Studio Manager