Case Study: B/SPOKE Studios streamlines multi-location studio management with Xplor Mariana Tek

B/SPOKE Solving a Unique, Multi-Modality Studio’s Challenges

B/SPOKE Studios is a Boston-area boutique fitness brand offering indoor cycling, strength, yoga, small group training, personal training, and even a coffee + juice bar and co-working lounge. As the business grew more complex and planned for multiple locations, its legacy booking software failed on mobile after an iOS update, leaving most clients unable to book classes easily and creating serious risks for customer retention.

Xplor Mariana Tek provided B/SPOKE Studios with a branded mobile app, a centralized platform for multi-location management, stronger analytics and reporting, and open API integrations. With Xplor Mariana Tek, B/SPOKE also gained tools like marketing automation, geo-check-in, livestreaming, membership management, client tagging, and Shopify POS integration for quick add-on sales. The result was smoother onboarding, improved operational efficiency, better member engagement, and a successful pivot to virtual classes during COVID-19.

B/SPOKE Studios

Mark Partin

Co-Founder