Case Study: Leading Indian marketplace lending platform (financial institution) boosts advisor engagement and rewards with Xoxoday

Leading Financial Institution - Customer Case Study

Leading Financial Institution, a Mumbai‑based marketplace lending platform, needed to bring all its advisors onto a single engagement and recognition system and move beyond basic cash or voucher rewards to something more unique and motivating. Xoxoday was engaged to provide its Enterprise Rewards and Recognition platform to centralize advisor communication, participation, and recognition across the organization.

Xoxoday implemented a self‑serve enterprise platform (set up in under five minutes) that centralized communications, created communities, managed campaigns and workflows, and offered a global catalog of 10,000+ experiences for redemption. The solution gave HR admins point allocation and detailed reporting/analytics to measure program effectiveness, and resulted in consolidated reward delivery, increased advisor collaboration and participation, and real‑time tracking of engagement and redemptions.