Case Study: Largest Consumer Research Company achieves automated, instant incentive delivery with Xoxoday

Largest Consumer Research Company - Customer Case Study

Largest Consumer Research Company, a global market‑research firm based in Mumbai, struggled with manual procurement and dispatch of rewards for panel members, lacking an automated incentive program and consolidated reporting. Xoxoday was engaged to provide an automated rewards solution via its API/mobile integration and Rewards and Recognition platform to eliminate time‑consuming logistics and the need to share panel data with third parties.

Xoxoday implemented a seamless API integration that issues encrypted vouchers instantly on survey completion, provides a large curated catalog (6500+ experiences and gift cards), and offers a single dashboard for reporting and analytics. The Xoxoday solution delivered 738 rewards in 1.5 months and was rolled out to two additional panel programs within one month of launch, improving delivery speed and measurable program adoption.