Case Study: Indian travel timeshare company achieves 500+ referrals and increased membership conversions with Xoxoday's referral platform

Indian Travel Company - Customer Case Study

Indian Travel Company, a Mumbai-based leader in leisure and timeshare holiday memberships, faced low participation and high logistical cost from in-person referral events — manual invites, tracking and one-on-one counseling at five-star locations yielded poor turnout and limited engagement. To address this, the company engaged Xoxoday to digitize and incentivize its member-referral drive using Xoxoday’s referral website and rewards/catalog-based platform.

Xoxoday implemented a workflow-driven online referral site (https://cmreferral.xoxoday.com/) with end-to-end referral management, admin analytics, automated voucher delivery and a 10,000+ experience redemption catalog, moving the process from manual events to self-service digital bookings. The solution collected more than 500 referrals to date, drove increased membership conversions and is now being rolled out to additional regions — demonstrating measurable improvement in engagement and operational efficiency under Xoxoday’s platform.