Case Study: Leading E-commerce Company achieves 5/5 employee productivity rating with Xoxoday’s Enterprise Rewards Platform

How a Unique Rewards and Recognition Program Helped Improve Employee Productivity

Leading E-commerce Company, a large online marketplace, faced a fragmented Rewards and Recognition program in 2014: complex multi–business-unit award execution, time-consuming physical rewards, and no way to track or deliver instant recognition. To address this, the company implemented Xoxoday’s Enterprise platform to streamline instant rewarding and improve visibility into the RnR process.

Xoxoday delivered a 360° solution—Spot Awards and Long Service Awards with bulk uploads, instant rewards mapped to organizational parameters, and one‑click analytics—automating the HR-run RnR program. The platform rewarded 1500+ employees, drove a productivity rating of 5/5 and an employee recognition rating of 4/5, with month‑over‑month improvements in program outcomes.