Case Study: Yarra Trams transforms employee engagement with Xoxoday Plum and SAP SuccessFactors

Xoxoday and SAP SuccessFactors Integration- Transforming Employee Engagement at Yarra Trams

Yarra Trams, the largest tram network in the world, needed a better way to recognize and reward its 2,600 employees. Its existing programs were fragmented across departments, created administrative burden, lacked analytics for redemption costs, and were not well integrated with its HRIS. Xoxoday’s Plum solution, integrated with SAP SuccessFactors, was chosen to create a more digital, automated employee rewards experience.

With Xoxoday Plum connected to SAP SuccessFactors, Yarra Trams enabled leaders, managers, and peers to recognize employees more easily while giving employees control over point redemption through a global reward marketplace. The rollout was simple and required less IT effort than expected, and the platform was quickly deployed and widely adopted across offices and depots, helping strengthen workplace culture through recognition and appreciation.

Yarra Trams

Peitta Dyball

Chief People Officer