Case Study: Global IT Consulting Firm achieves 20% higher employee engagement with Xoxoday Empuls

Global IT Consulting Firm Reimagines Recognition with Empuls, Fueling a 20% Boost in Employee Engagement

Global IT Consulting Firm, a large IT and business consulting services company operating across 40+ countries, struggled with a fragmented and manual employee recognition process that varied by region. Milestone celebrations, service awards, and peer appreciation were inconsistent, making it difficult to build a unified culture and causing missed opportunities for meaningful recognition. The firm turned to Xoxoday and its Empuls platform to modernize and standardize its global recognition efforts.

With Xoxoday Empuls, the company implemented a unified recognition platform with automated workflows, manager recognition tools, and a co-created Employee Yearbook for milestone moments. The rollout improved visibility, reduced HR manual effort, and made recognition more consistent across regions, resulting in a 15–20% increase in employee engagement and over 40% higher participation in recognition programs.