Case Study: Pro Design, Inc. achieves $200,000 annual savings and improved customer service with Xora

Custom stonework contractor achieves rock solid customer service

Pro Design, Inc., a New York City–based fabricator and installer of custom natural stone and tile, runs 30–40 active jobs at a time with roughly 75 employees, about half of whom work in the field. The company struggled to track worker locations and accurately record hours, which led to payroll discrepancies, inefficient job costing and slow customer updates.

By deploying Xora’s GPS-enabled mobile app and web-based management console on employee cell phones, Pro Design moved to electronic timecards, location tracking and daily discrepancy reports. The system eliminated timekeeping guesswork, improved on-time performance and sped up customer status updates, and delivered roughly $200,000 in annual savings—about $150,000 from payroll reductions and roughly $40,000 from lower insurance and related costs—while improving job costing and worker transparency.

Pro Design Inc.