Case Study: Fortune 500 Restaurant Chain improves employee health communication with XOR

Fortune 500 Restaurant Chain - Customer Case Study

Fortune 500 Restaurant Chain, a 24-location food service franchise with 350 employees, needed a faster, more reliable way to communicate health updates and workplace information during COVID-19. The company wanted to keep employees safe, improve trust, and streamline HR communication across roles like cashiers, cooks, delivery staff, and managers.

XOR implemented an automated HR communication system with an SMS-based survey to collect employee health data and share timely updates. The results were strong: 75% of employees completed the survey, giving the company live visibility into COVID-19 symptoms and confirmed cases, and employees rated the AI 8.87 out of 10.