Case Study: American Multinational Technology Company achieves 97% automated scheduling and 85% cost reduction with XOR

American Multinational Technology Company - Customer Case Study

The American Multinational Technology Company, a global enterprise of about 80,000 employees, faced a heavy burden on its 60-person interview coordination team: scheduling and rescheduling one-on-one, panel, and sequential interviews was time-consuming for coordinators, candidates, and interviewers. To streamline processes and improve candidate experience the company engaged XOR to deploy interview scheduling automation, including AI chatbots and calendar integration.

XOR configured workflows to handle internal calendar-based scheduling and external candidate booking via 24/7 instant-reply chatbots, automatically checking interviewer availability and proposing common time slots. The result: 97% of interviews scheduled without human intervention, an 85% reduction in scheduling costs, 65% faster scheduling, a 10% decrease in time-to-hire and 94% candidate satisfaction, freeing the hiring team to focus on sourcing and higher-value candidate engagement.