Case Study: Delta Safaris reduces no-show losses and grows bookings with Xola

Xola Saves Thousands of Dollars in No-show Losses for Boat Operator

Delta Safaris, a boating and kayaking tour operator on Alabama’s Mobile-Tensaw Delta, struggled for years to manage bookings remotely, track inventory, and handle payments without overbooking or losing money to no-shows. Using Xola, the company needed a way to move beyond phone reservations and better manage tours, boats, kayaks, and guides from a distance.

Xola implemented an online reservation system with PCI-compliant credit card tokenization, secure checkout, and automated reminder emails. The result was a major reduction in no-show losses and a 60% increase in sales in the first season using Xola, helping Delta Safaris expand to two additional locations and save thousands of dollars in lost booking fees.

Delta Safaris

Kristian Aboud

Delta Safaris