Case Study: The Escape Game scales bookings and virtual experiences with Xola

The Escape Game grows to 22 locations with Xola

The Escape Game, a growing escape room operator, faced challenges with its original booking software as it expanded to over 22 locations. They lacked critical tracking for marketing spend and booking sources, operated with a difficult backend, and had limited data access, which hindered growth. This prompted their switch to the Xola booking platform.

By implementing Xola, the company gained an intuitive system with robust tracking and reporting, eliminating previous blind spots. The solution also supported a crucial pivot to virtual games during the pandemic, facilitating bookings for this new global audience. Results include streamlined operations, higher conversion rates, and the ability to successfully manage and scale both in-person and remote experiences, with Xola acting as a responsive growth partner.

The Escape Game