Xola
34 Case Studies
Case Study: Door County Adventure Center saves hours of work and grows online reviews with Xola
A Xola Case Study
Saving 'hours and Hours' of Work with Xola's Software & Customer Service
DC Adventure Center, a Sturgeon Bay, Wisconsin team-building and outdoor touring company managed by Moira Farrell, was hampered by an unreliable booking system that created extra backend work, suppressed online bookings and reviews, and left little time for marketing or growth across its four locations.
Implementing Xola gave DC Adventure Center a trustworthy, full-record reservation platform and standout customer service, freeing “hours and hours” each week. With automated review tools and reliable booking data, the center grew TripAdvisor reviews from 18 to 54 (45 rated “Excellent”), earned a 4.9 on Google+, and redirected staff time from admin chores back to guiding guests and expanding marketing efforts.
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Door County Adventure Center
Moira Farrell
Door County Adventure Center