Case Study: Southwest Wildlife Conservation Center achieves higher revenue and greater efficiency with Xola

How Southwest Wildlife Conservation Center Increased Revenue and Improved Efficiency

Southwest Wildlife Conservation Center, a nonprofit dedicated to rescuing native Arizona wildlife and educating visitors through tours, faced a heavily manual booking and scheduling process during the COVID-19 pandemic. The team was using a mix of hybrid event software, pen and paper, and limited data tools, making it difficult to manage tours efficiently, understand demand, and make informed staffing and marketing decisions. They turned to Xola to replace these fragmented systems.

Xola implemented an easy onboarding transition with online booking, reporting, questionnaires, and waiver management. As a result, Southwest Wildlife Conservation Center increased revenue, streamlined check-ins, reduced paper use, and saved staff time, allowing the team to run more tours and focus more on their mission. Xola’s reporting also helped them identify visitor trends, leading to practical changes like improved roadside signage.

Southwest Wildlife Conservation Center

Jamie Haas

Marketing and Education Coordinator