Case Study: Raise A Glass Wine Tours achieves smoother bookings and a better guest experience with Xola

How One Entrepreneur Started the First City-style Wine Tour in Michigan

Raise A Glass Wine Tours, the first city-style wine tour in Michigan, needed a way to educate new customers about its unique concept and make online booking simple and seamless. The company chose Xola to manage reservations and help turn website visitors into paying guests while supporting its growing tour business in Grand Rapids.

Xola implemented an easy-to-use booking and customer communication system, including automated SMS and customizable messages for shared and private tours. The result was a smoother checkout process, better guest coordination, and strong adoption of online booking through Raise A Glass Wine Tours’ website, helping the business sell out tours and manage changes with less effort.

Raise A Glass Wine Tours

Kris Mathis

Raise A Glass Wine Tours