Case Study: Escape Rooms Mesa achieves rapid multi-location growth with Xola

Expanding From One Escape Room to 10 Since the Covid-19 Pandemic

Escape Rooms Mesa, part of Danielle Tomerlin’s United Escapes of America, faced major disruption during the pandemic as the Phoenix-area escape room market shrank and competition disappeared. To capitalize on new opportunities, the business expanded from one location to 10, but needed a flexible booking platform to manage rapid changes in staffing, reservations, and operations.

Xola provided the all-in-one software Escape Rooms Mesa needed to run day-to-day operations across multiple locations, including scheduling, customer management, reporting, and live booking updates. With Xola, the team could open and close rooms instantly, adjust times and listings from a phone, and launch promotions quickly; Danielle says she “could not have grown to so many locations” without Xola, and the platform helped support expansion to 10 facilities while keeping operations efficient.

Escape Rooms Mesa

Danielle Tomerlin

Escape Rooms Mesa