Case Study: Trapped RGV achieves 10% sales increase and booming bookings with Xola

Creating A Booming Escape Room Business In South Texas

Trapped RGV is an escape room company in McAllen, Texas, founded by web designer Eric Fantich after pivoting from a seasonal haunted house. Facing seasonality and underutilized time slots, the team needed a more flexible booking system and better ways to fill slow periods while keeping operations simple for staff and customers.

They switched to Xola’s Flex plan and used the dashboard’s capacity utilization reports and automated “lightning deals” to target open slots. Within a month sales rose 10%, one underbooked room saw revenue increase over 500% in six and a half months, weekday capacity jumped to near 100% on slow days, and the team benefited from easier checkout and responsive Xola support.

Trapped RGV

Eric Fantich

Web designer and Owner