Case Study: Cipher Escape Rooms boosts revenue by recovering abandoned bookings with Xola

Cipher Escape Rooms Increases Revenue with Xola

Cipher Escape Rooms, a Houston-based attraction owned by Andy Stevens, relied heavily on online bookings but was losing sales to high cart abandonment (industry averages near 70%). Stevens needed a streamlined booking platform that could both improve checkout conversion and recover abandoned reservations.

They switched to Xola, whose optimized checkout and automated abandoned-booking emails boosted conversion by 22.4% over the industry standard and drove a 25% year-over-year increase in recovered revenue. Xola’s add-on options (reschedule/cancellation fees) also created a steady extra revenue stream without complicating checkout.

Cipher Escape Rooms

Andy Stevens

Owner