XOi Technologies
24 Case Studies
A XOi Technologies Case Study
TemperaturePro San Antonio, a residential HVAC company, faced challenges with inconsistent service quality and missed revenue opportunities due to varying technician workflows and incomplete documentation. To address this, they partnered with XOi Technologies to implement its field service solution to standardize their processes and improve customer communication.
By using XOi to create standardized workflows for diagnostics, inspections, and customer-friendly work summaries, TemperaturePro achieved significant improvements. The solution resulted in a 62% increase in average job opportunity value, a 5% increase in close rates, and a 3-point improvement in Google reviews, demonstrating XOi's impact on both revenue and service consistency.