Case Study: Lee Company boosts technician efficiency and ROI with XOi Vision

Lee Company Closes the Skills Gap with an Efficiency Boost from XOi Vision

Lee Company, a large mechanical contractor, faced a nationwide shortage of qualified HVAC technicians and a need for greater customer transparency. This skills gap made it difficult to complete a growing number of jobs efficiently. To address this, they turned to XOi Technologies and its XOi Vision platform.

The solution from XOi Technologies provided a visual intelligence platform that enabled telepresence calls and video documentation. This allowed senior technicians to remotely guide junior staff, reducing the need for costly travel and return visits. The implementation drove significant results, including a $9 return for every $1 invested, $500 in monthly savings per technician, and an average of $2,500 in incremental sales per tech each month.

Lee Company

Mike Harrell

VP of Facility Services