Case Study: Gardiner achieves 213% higher refrigerant tracking workflow completion with XOi Technologies

Gardiner boosts refrigerant tracking workflow completion by 213% with XOi Technologies

Gardiner, a commercial HVAC provider based in Northern Ohio, faced challenges with scaling its manual refrigerant tracking process to meet growing customer demand. The inconsistent data capture and time-consuming reporting required a more standardized approach. To address this, they partnered with XOi Technologies to implement an automated solution.

XOi Technologies implemented a dedicated, end-to-end workflow for refrigerant tracking that was integrated into the technicians' normal service activity. This solution automated data capture and report generation, eliminating over 66 hours of manual leadership work annually. The results included a 213% increase in workflow completion rate and the ability to provide consistent, accurate reporting for all customer requests.

Gardiner