Case Study: Engineered Cooling Services reduces TRIR and strengthens safety compliance with XOi Technologies

Engineered Cooling Services cuts TRIR by over 50% with XOi

Engineered Cooling Services (ECS), an HVAC and MEP service provider, faced a challenge with its high Total Recordable Incident Rate (TRIR) of 3.06, which was above the industry red line and risked disqualifying them from industrial job sites. Their paper-based safety processes were inconsistent and provided no real-time visibility, making it difficult to strengthen safety compliance without slowing down their technicians in the field. They partnered with XOi Technologies to address this.

ECS used XOi to digitize Job Safety Analyses (JSAs) and embed them directly into technician workflows, making safety documentation a routine part of every job. The solution enabled technicians to flag hazards via video, triggering immediate manager alerts. This approach from XOi Technologies helped ECS cut its TRIR by over 50% to 1.40 in one year and maintain an average of 1.38 over the next four years, while technicians documented over 270 job site safety concerns.

Engineered Cooling Services