Case Study: Boulden Brothers increases revenue by 24% with XOi

Boulden Brothers boosts revenue 24% with XOi

Boulden Brothers, an SMB service company, faced challenges with field visibility and technician support. Their technicians, especially new hires, lacked preparedness, leading to unnecessary site visits and reduced productivity. Managers also struggled to track job progress without being on-site. To address this, they partnered with XOi Technologies to integrate the XOi platform with their existing ServiceTitan operations.

By implementing XOi's connected workflows, Boulden Brothers improved field communication and gave technicians faster access to technical information and live support. This solution significantly boosted revenue and productivity. The results included a 24% year-over-year revenue growth, a 20% increase in senior technician productivity, and a 15% increase in average service ticket value. XOi Technologies enabled faster new technician onboarding and drastically reduced unnecessary truck rolls.

Boulden Brothers