Case Study: Wine.com eliminates order-processing bottlenecks and boosts network capacity 10x with XO Communications' MPLS IP-VPN

XO MPLS IP-VPN Eliminates Bottlenecks at Order Processing Centers for Online Wine Distributor

Wine.com, the nation’s No. 1 online wine resale and gift store based in San Francisco, faced severe traffic bottlenecks at its order processing centers — especially during holiday spikes when order volume can increase 1,000% — risking timeouts and lost orders. To prevent latency and connect multiple sites, Wine.com turned to XO Communications and its XO MPLS IP-VPN service.

XO Communications implemented its fully managed XO MPLS IP-VPN over Wine.com’s existing Cisco infrastructure, prioritizing traffic and linking all nine logistics centers into a single virtual private network. The solution increased network capacity tenfold (from 1 Mbps to 10 Mbps), eliminated bottlenecks and order-processing latency, improved site-to-site communication and productivity, and contributed to increased sales.

Wine.com

Geoffrey Smalling

CTO