Case Study: Diamond Organics achieves monthly cost savings and streamlined communications with XO Communications' IP Flex

XO IP Flex a Natural Choice for Organic Food Producer

Diamond Organics, an organic food home-delivery company based in Moss Landing, CA, needed to cut monthly voice and data costs, simplify multiple carriers into one provider, and find a responsive, personalized vendor. After frustration with an expensive, unresponsive incumbent, Diamond Organics engaged XO Communications and its XO IP Flex service to meet these needs.

XO Communications implemented a 3.0 Mbps XO IP Flex package that dynamically allocates voice and data across 17 lines, includes an inbound toll-free number, bundles local, long‑distance and Internet charges on a single invoice, and provides a dedicated account representative. The deployment delivered measurable savings—about $1,500/month on long distance plus an additional $300–$400/month on local and data—improved convenience and service responsiveness, and set the company up to expand with IP Flex PRI and 20 DIDs.