Case Study: Quality Distribution achieves disaster-resilient, cost-effective nationwide communications with XO Communications

Transport Firm Shifts Gears with XO

Quality Distribution, a Tampa-based hazardous liquid chemical transportation firm with about 125 local offices across the U.S. and Canada, faced a critical need to reduce outage risk and implement disaster recovery for its vulnerable data center while also providing reliable communications to many remote, rural sites. The company engaged XO Communications for colocation and improved voice and data services, including local and long‑distance voice, private line, Frame Relay, dedicated Internet access and point‑to‑point connections.

XO Communications colocated Quality Distribution’s data center in a certified facility near Tampa and delivered a mix of voice and data solutions to its remote offices, allowing the company to manage systems remotely and strengthen disaster resilience. As a result, Quality Distribution has reported no system interruptions for over three years, realized communications cost savings (XO rates were 15–20% lower initially), and gained flexible, responsive support — including a fiber extension to headquarters — as XO Communications expands services for the company.

Quality Distribution

Siamak Azmoudeh

CIO