Case Study: The Edcomm Group Banker’s Academy achieves reliable, scalable high‑bandwidth connectivity and rapid 24/7 support with XO Communications (DIA & ISDN‑PRI)

Training Provider for Banking Industry Attests to Reliability of XO Services

The Edcomm Group Banker’s Academy, a global training and consulting provider for the financial services industry with more than 2,000 clients in over 50 countries, faced rapid growth, multimedia-rich course delivery, and thousands of daily file uploads that strained its previous telecom providers. To support high-bandwidth eLearning, global communications, and reliable voice service, the Banker’s Academy engaged XO Communications for XO Dedicated Internet Access (DIA) and ISDN-PRI services.

XO Communications implemented DIA on its Tier 1 IP backbone and ISDN-PRI voice services with redundant circuits for business continuity (PRI for voice overflow and DIA as a backup). XO Communications’ 24/7 NOC and rapid-response customer care delivered reliable, high-capacity connectivity and fast issue resolution, enabling Banker’s Academy to scale globally, maintain service for 2,000+ clients in 50+ countries, and remain an XO customer since 2002 while continuing international expansion.

The Edcomm Group Banker’s Academy

Linda Eagle

President and Co-Founder