Case Study: Boston Celtics achieves fast, reliable, cost‑saving voice and data service with XO Communications' XO IP Flex

The Boston Celtics Score with XO Communications on Their Team

The Boston Celtics, a 70-person office supporting ticketing and sponsorship sales for the NBA franchise, needed a stable, easy-to-manage telecommunications partner when they moved offices in 2005. After problems with unresponsive vendors and confusing, costly bills, the Celtics chose XO Communications and its XO IP Flex converged VoIP solution to provide reliable voice and data services.

XO Communications deployed XO IP Flex with two T1s (voice and data), a PRI to retain analog lines, and a single bundled invoice for local, long‑distance and Internet services. The switch was completed far faster than expected (the office was back online the same night), reduced staff time spent reconciling bills, and cut monthly voice/data costs by an estimated 10–20%, while delivering more responsive service and a strong ongoing partnership.

Boston Celtics

Jay Wessel

Senior Director of Technology, Boston Celtics