Case Study: Capital Auto Auction achieves 65% monthly cost savings and unified VoIP capabilities with XO Communications' XO SIP solution

Multi-location Customer Gains Savings and New Capabilities with XO SIP Solution

Capital Auto Auction, a multi-location auction company headquartered in Washington, D.C. with offices in Philadelphia and Manchester, needed to replace a 23-year-old phone system, reduce telecom costs, and efficiently connect disparate locations without disrupting staff during busy weekend auctions. Working with Clear Communication and vendor XO Communications, the customer evaluated and selected XO SIP Service as the replacement voice solution.

XO Communications deployed XO SIP with 3.0 Mbps Dedicated Internet Access alongside a Panasonic IP‑PBX (KX‑TDE200), consolidating voice and data across all sites, centralizing voicemail and paging, and preserving familiar hunt-group behavior so no end‑user retraining was required. The XO Communications solution cut combined monthly voice and data costs by 65% (from about $2,500/month), enabled a smooth 45‑minute cutover, and delivered rapid payback on the new IP‑PBX through reduced recurring charges.

Capital Auto Auction