Case Study: General Council on Finance and Administration (GCFA) achieves fast installation, ongoing support and predictable telecom costs with XO Communications' Hosted PBX

GCFA - Customer Case Study

GCFA, the General Council on Finance and Administration of The United Methodist Church, needed a complete telecommunications and data system when it relocated to Nashville and lacked the time and expertise to specify, install, and maintain it. GCFA required features like speakerphones, voicemail, international conferencing and direct inward dial (DID) numbers for staff, so they engaged XO Communications and its XO Hosted PBX service to deliver a bundled telecom and professional services solution.

XO Communications implemented XO Hosted PBX with one voice T1 providing 100 DIDs, one data T1, leased telephone equipment, installation and staff training. The system was installed and users trained in only a few days, comes with ongoing maintenance and printed instructions, and moved GCFA to predictable monthly costs with no large capital outlay—freeing staff to focus on core work while XO Communications provides support and system management.

GCFA

Rev. Alan J. Morrison

Director of Support Services