Case Study: OIG Insurance achieves time savings, improved data quality, and faster agency processes with XILO

How XILO Helps OIG Save Time, Improve Data Quality, and Expedite Agency Processes

OIG Insurance, a 21-year-old commercial property and casualty agency in Tampa led by CFO Margeaux Giles, was hampered by manual, paper-based workflows and slow document handling. Fulfilling internal document requests required emailing a support address and often produced forms missing critical information, while adding or updating website forms depended on designers and developers, incurring cost and delays.

OIG implemented XILO’s Simple Forms to digitize document intake and website form updates, using required fields to ensure complete data capture and an intuitive UI that anyone can manage. XILO’s solution freed designers and developers, sped up document fulfillment, improved data quality, and expedited agency processes, delivering clear time savings and operational efficiency for OIG Insurance.

OIG Insurance

Margeaux Giles

Chief Financial Office