Case Study: Dibble & Miller achieves faster document retrieval and greater efficiency with Xerox DocuShare

The Law Offices of Dibble & Miller The Verdict is Easy, Xerox Solution Wins

Dibble & Miller, a small, document‑heavy law firm in Rochester, faced slow, paper‑bound workflows and growing difficulty managing electronic files across cases. To replace stacks of boxes and inefficient file searches they turned to Xerox DocuShare, deploying the DocuShare Platform and DocuShare Client Software to provide a robust, easy‑to‑use document repository tailored to their needs.

Xerox DocuShare was implemented quickly (the trial was up and running within an hour) and delivered keyword search, document profiling and drag‑and‑drop export to zip disks for out‑of‑office work. The solution improved response times and client satisfaction, reduced paper and printing costs, lowered administrative overhead, and freed attorneys to bill more hours by making thousands of pages of research and case files instantly accessible.

Dibble & Miller

David Nickason

Office Manager and IT Specialist