Case Study: St. Peters Health Care Services achieves paperless workflows and centralized policy access with Xerox DocuShare

St. Peter’s Health Care Services Eliminates Paper-Intensive Processes, Centralizes Policy Access with Xerox DocuShare®Content Management System

St. Peters Health Care Services, a large not-for-profit health network, struggled with paper‑heavy processes that made communication and collaboration inefficient, drove up printing and courier costs, and slowed manual updates to clinical policies and procedures—while needing to maintain HIPAA and regulatory compliance. To address these challenges, the organization chose the Xerox DocuShare content management platform.

Xerox DocuShare was deployed and integrated with secure fax, SharePoint and multifunction printers to centralize documents, enable web/mobile access, and enforce version‑level security. The solution replaced paper binders across 16 nursing stations, reduced policy update cycles from months to two weeks, ensured HIPAA/JCAHO compliance, lowered print and courier costs, and provided instant, secure access for geographically dispersed staff—delivering measurable operational and compliance improvements for St. Peters Health Care Services.

St. Peters Health Care Services

George Zimmerman

Internet Administrator