Case Study: Arab Insurance Group achieves digital management of 2.5 million documents and faster client response with Xerox DocuShare

Arig in Bahrain digitally manages 2.5 million document pages with Xerox® DocuShare® Content Management Platform

Arab Insurance Group (Arig) faced a growing backlog of paper policy documents that made locating files costly and time‑consuming, hampering internal processes and client response times. To solve this, Arig chose the Xerox DocuShare Content Management Platform to digitize and manage its archive.

Using Xerox DocuShare, Xerox‑Bahrain and partners scanned, indexed and archived 2.5 million pages into a secure, searchable repository in just over eight months. The solution delivered quick indexing and retrieval, eliminated much off‑site paper storage, sped up processing and client response, and improved disaster recovery by keeping historical documents online and regularly backed up.

Arab Insurance Group

Simon Cox

Director, Information & Communication Systems