Case Study: Diversified Tool and Hardware Company reduces costs and improves efficiency with Xerox

Xerox helps a tool and hardware leader manage documents, reduce costs and become greener in the process

Diversified Tool and Hardware Company, a Fortune 500 consumer goods and services leader, needed to improve office document management, reduce costs, increase mailroom efficiency, build a higher-quality in-house print center, and support sustainability goals. The company also wanted to outsource several non-core functions, including reception services and document operations, and turned to Xerox Corporation for help.

Xerox Corporation assessed user needs, right-sized the office print environment with Energy Star multifunction devices and printers, added on-site support and training, and re-engineered workflows in the mailroom and production print center. The results included a dramatically reduced document management cost, a 10:1 employee-to-device ratio, improved uptime and end-user support, greater mailroom efficiency, stronger print-on-demand capabilities, and lower energy, paper, and supplies usage.