Case Study: Global Utility Company achieves faster, lower-cost digital invoicing with Xerox Document Transaction Processing Solution

Utility Company Gets Digital Invoices

Global Utility Company, a large and complex global utility organization, wanted to recover from a disappointing e-billing initiative and increase digital invoices from 20% to 60% within five years. Managing three ERP systems, 1,800 legal entities, and 1.5 million invoices annually, the company needed help handling multiple invoice formats and evolving legal requirements. Xerox Corporation provided its Document Transaction Processing Solution to support this transition.

Xerox Corporation acted as the company’s document processing service provider, managing accounts payable invoices through a platform-as-a-service model that handled paper, email, PDFs, and EDI. Xerox implemented receiving, scanning, data extraction, indexing, and archiving for paper invoices, helping Global Utility Company cut invoice processing time from 15 days to 1 day, reduce digital invoice processing costs by 50% versus paper, and achieve compliance with new fiscal rules.