Case Study: USI Insurance Services achieves $1.1 million in annual savings with Xerox Managed Print Solution

USI Insurance Services - Customer Case Study

USI Insurance Services partnered with Xerox Corporation to address rising cost pressure in a business hit by declining rates and economic downturns. As a fast-growing insurer with a decentralized print environment built through acquisitions, USI needed to simplify its infrastructure, improve sustainability, and reduce operating costs through a managed print service.

Xerox Corporation implemented a scalable managed print solution that consolidated 1,300 single-function devices into about 400 multifunction devices across 80 locations. The project reduced print volume by 27%, improved the user-to-device ratio from roughly 2:1 to 8:1, lowered energy and toner costs, and streamlined billing into one relationship and one invoice, delivering about $1.1 million in annual savings.

USI Insurance Services

Stewart Gibson

Senior Vice President and Chief Information Officer