Case Study: Carrefour achieves 20% cost reduction with Xerox document supply chain management

Supply Store Faster and More Cost-Effectively

Carrefour Group worked with Xerox Corporation to streamline the management of pre-printed business materials for 2,200 supermarket stores in France. Carrefour needed to cut costs, reduce manual effort across multiple departments, improve document quality, and gain better visibility into spending.

Xerox Corporation implemented end-to-end document supply chain management, including order taking, warehousing, delivery, invoicing, quality control, a central digital asset management repository, and a single web-based interface. The solution delivered a 20% cost reduction, a 25% productivity improvement, full visibility through per-order invoicing and management information, and 97% user satisfaction, while also creating a scalable model for other Carrefour brands and countries.

Carrefour Group

Jean-Pierre Vignes

Director of Non-Market Purchases