Case Study: Global Telecommunications Company achieves 22% print procurement savings with Xerox

Streamlining marketing print procurement raising quality, lowering costs

A global telecommunications company faced significant challenges in managing its marketing print procurement, which involved nearly 900 global suppliers and a disjointed, manual process. This lack of a uniform system led to frequent delays, compromised quality, poor visibility into spending, and a supply-chain manager overwhelmed with tactical tasks. To address this, the company partnered with Xerox Corporation to streamline its operations and gain control over the process.

Xerox implemented a solution that included a print procurement web portal, dedicated print advisers, and comprehensive supply-chain management. This new system provided full visibility into the process and spending, enforced standardized procedures, and centralized supplier management. The results were immediate, with the company achieving a 22% cost saving on media inserts in just three months, amounting to £50,000. Furthermore, the solution improved print quality, eliminated process bottlenecks, and freed the client's manager to focus on strategic improvements.